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Enterprise Architecture: Secrets to Success

erwin

Here are some of the issues and questions being raised: Growth : How do we define growth strategies (e.g., Customer Engagement : How can we better engage with customers including brand, loyalty, customer acquisition and product strategy? operating strategy, global business services and shared services)?

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How data, automation and AI are transforming Business Process Outsourcing into a competitive advantage

IBM Big Data Hub

Labor arbitrage, or outsourcing labor to the lowest-cost workforce, has been the central strategy associated with business process outsourcing (BPO) for years. “‘What we can see is sometimes just the tip of the iceberg. There’s so much underneath this that can be unlocked in terms of business value.”