tag service-provider Healthcare Insurance Manufacturing Privacy 
IBM Big Data Hub
FEBRUARY 14, 2024
Customer-facing AI use cases Deliver superior customer service Customers can now be assisted in real time with conversational AI. Using machine learning (ML), AI can understand what customers are saying as well as their tone—and can direct them to customer service agents when needed.
IT Governance
MARCH 5, 2024
The threat actor, KryptonZambie, has provided a sample of 100,000 records. We also found 7 organisations providing a significant update on a previously disclosed incident. TB Turtlemint Source (New) Insurance India Yes 1,800,000 Chunghwa Telecom Source (New) Telecoms Taiwan Yes 1.7 The claim is yet to be verified.
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