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Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

This part will also discuss managing CS risks such as ransomware, privacy, change management, and user adoption. More recent technology trends include Blockchain as a Service (BaaS) and Artificial Intelligence as a Service (AIaaS). Finally, Part 3 will look to the future, will present next steps, and will discuss key takeaways.