The State of Content Management in 2020 [Expert Tips & Research]
AIIM
JUNE 30, 2020
Ed Steenhoek of the Informed Group recommends, “Fulfill enterprise wants (including governance, records) as a result of user needs (including running the business) rather that forcing user wants into an - all too often - straitjacket of enterprise needs.”. Align Information Architecture to Business Functions and Roles.
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