The customer revolution is coming to banking (but it won’t happen overnight)
CGI
OCTOBER 16, 2017
Tue, 10/17/2017 - 01:03. When the very first apps appeared on smartphones over a decade ago, few could have predicted the resulting explosion of innovation that led to the creation of a global app economy worth over US$40bn in 2016. The customer revolution is coming to banking (but it won’t happen overnight). p.butler@cgi.com.
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