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Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

Techopedia (2021) defines a CSP as “a software environment where users can collaborate as well as create and work on different types of content such as text, audio and video pieces. Customer Data Platforms (CDP). Content can be delivered via a CSP. NFTs can represent both digital and real-world items that have high values.

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Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

ARMA International

Booking online and getting e-tickets and confirmations on a smart phone are normal. For example, on e-commerce and social media sites, a positive CX will help foster “stickiness” that drives social engagement and sales – or “social commerce.”. e-Discovery. Since then, travellers have mostly bypassed the travel agent.