Remove Customer Experience Remove Metadata Remove Mining
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What Is Data Literacy?

erwin

With your employees connected and armed with data that paints a clear picture of the business, your organization is better prepared to turn its attention to whatever your strategic priority may be – i.e. digital transformation, customer experience, or withstanding this current (or future) crisis. So, what is data literacy?

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Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

Digital Experience Platforms (DXP). A good digital experience can underpin a good customer experience. DXP is about delivering better digital experiences that engage customers so they can find the products and services they require. NFTs can represent both digital and real-world items that have high values.

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Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

ARMA International

Customer Experience (CX). In the age of DT, organizations must ensure memorable experiences for their customers. They must look at the value of experiences across a range of products and services to increase brand recognition, customer loyalty, market share, business performance, and more. [5]