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How Content Services Are Enabling the Digital Transformation of Electric Utilities

AIIM

With data analytics in the cloud, electric utilities handle that immense data load because the cloud provides unprecedented power from virtual interconnected systems and compute resources. It will obviously enable more responsive, deskless customer service as well as augmented interprise collaboration with audio and video.

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Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

This means imaging the “art of the possible” for a new future using a cloud computing model to deliver transformative change. Gartner (2021) has two related definitions: Digital Transformation: “can refer to anything from IT modernization (for example, cloud computing), to digital optimization, to the invention of new digital business models.”

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Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

ARMA International

This means imagining the “art of the possible” for a new future using a cloud computing model to deliver transformative change. Implied herein is a cloud computing model that ARMA (2016) defines as “A model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources (e.g.,