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The total experience imperative for Utilities

OpenText Information Management

Many Utilities now realize that a poor customer experience (CX) can put their organizations at risk, whether it’s reputational risk, or regulatory, financial or compliance risks. Risk mitigation is often thought of as a defensive tactic, but there are opportunities for Utilities to play offense—especially when it comes to experience.

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FERC issues notice of proposed rulemaking to extend reporting requirements for cyberattacks targeting the energy sector

Data Protection Report

DHS’ webinar explained that the hackers obtained access to vendors providing computer services to electric utilities companies. In response to such concerns, regulatory agencies are increasing reporting requirements for cyberattacks targeting the energy sector. electrical grids and power plants.

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The Week in Cyber Security and Data Privacy: 12 – 18 February 2024

IT Governance

The guidance describes NIST’s SSDF (Secure Software Development Framework), and sets out ways to integrate elements of software supply chain security assurance into continuous integration/continuous delivery pipelines to demonstrate SSDF compliance.

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The Week in Cyber Security and Data Privacy: 22 – 28 January 2024

IT Governance

Source (New) Legal Canada Yes 1 TB Double Eagle Development Source (New) Real estate USA Yes 904,980 Southern Water Source 1 ; source 2 ; source 3 (New) Utilities UK Yes 750 GB BuidlersTribe Source (New) Professional services Singapore Yes More than 661,000 Dillard’s Inc. According to the resulting report, GDPR: a culture of non-compliance ?,

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Why modern data management and governance is essential in energy and utilities

Collibra

The energy and utilities sector is primed for unprecedented disruption through innovation over the next five years. Across the globe, there is a concerted effort to decarbonize the energy system. Energy and utilities providers are increasingly pledging ambitious net-zero emission targets.