Remove software-monetization customer-loyalty-and-retention
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A Digital Transformation Lesson: Open Source Business Models

Bill Schmarzo - Dell EMC

The year was 1994 and I had the fortunate opportunity to stumble upon a company – Cygnus Support – that was “selling free software.” I remember telling my mom that I was Vice President of Sales & Marketing of a company that was selling free software. After a very long pause, she replied, “Is your resume up to date?”.

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A Digital Transformation Lesson: Open Source Business Models

Bill Schmarzo - Dell EMC

The year was 1994 and I had the fortunate opportunity to stumble upon a company – Cygnus Support – that was “selling free software.” I remember telling my mom that I was Vice President of Sales & Marketing of a company that was selling free software. After a very long pause, she replied, “Is your resume up to date?”.

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Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

ARMA International

Part 1 discussed the key DT business drivers, concepts, and technology trends, how they are transforming organizations and society, and how they are affecting business users and customers. Now information technologies and the information revolution are again transforming society. Part 3 will discuss how to manage the various DT risks.