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Sharing best practices in our new Data to Diamonds book

CGI

Making effective use of big data has become a top priority for commercial and government organizations. Having worked on many complex data and analytics projects over the years, we have compiled numerous best practices, and developed our Data2Diamonds methodology for the design and implementation of big data analytics solutions.

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Business process management (BPM) examples

IBM Big Data Hub

BPM also provides agents with access to a centralized knowledge base and customer history, enabling them to resolve inquiries more efficiently and effectively. BPM uses workflow automation to automate repetitive tasks such as data entry, reconciliation and report generation. This created an expensive problem.