Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?
ARMA International
SEPTEMBER 13, 2021
The nomenclature can extend to include Data as a Service (DaaS), Content as a Service (CaaS), and Managed Content as a Service (MCaaS) to deliver digital interaction experiences to customers. More recent technology trends include Blockchain as a Service (BaaS) and Artificial Intelligence as a Service (AIaaS).
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