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Over-Retention of Personal Data

Data Protection Report

customer data retained for excessive periods of time includes data of a sensitive nature, bank details and information relating to customers’ personal lives.”. The CNIL also took into account the insurer’s promptly amending both the call center scripts and its online privacy policy, and its commencement of record destruction procedures.

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The Strategic, the Tactical, and Agile Records Management

Brandeis Records Manager

Identifying and publishing relatively straightforward record categories ( e.g. 7-year financials, permanent archival records) is a good and possibly quick place to start. Recovery, or corrective agility, is an important part of agile records management. So, what are some of the places where it can apply?