2027 Artificial Intelligence Customer Experience Sales 
IBM Big Data Hub
MARCH 8, 2024
As the ecommerce market grows exponentially, six trends projected to heavily impact the global market are artificial intelligence (AI), augmented reality, live commerce, online-to-offline ecommerce, social commerce and voice assistants. For purchases that are heavily dependent on environmental context—e.g.,
IBM Big Data Hub
MARCH 20, 2024
trillion in 2027. e-commerce flash sales). artificial intelligence (AI) , edge computing, the Internet of Things (IoT) ). For instance, an e-commerce site with highly seasonal sales can quickly expand its online services with a public cloud. What is a public cloud? Innovation: Access cutting-edge technologies (e.g.,
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