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#ModernDataMasters: Blake Morgan, Customer Experience Futurist and Author

Reltio

I started with my own podcast in 2009 called Customer Creation with Blake Landau my maiden name. For example, no one enjoys filling out insurance claims. Next Insurance understood the pain point and created a model that uses AI to power the claims process with nearly 100% accuracy.

article thumbnail

#ModernDataMasters: Blake Morgan, Customer Experience Futurist and Author

Reltio

I started with my own podcast in 2009 called Customer Creation with Blake Landau my maiden name. For example, no one enjoys filling out insurance claims. Next Insurance understood the pain point and created a model that uses AI to power the claims process with nearly 100% accuracy.