Part 3: OMG! Not another digital transformation article! Is it about effecting risk management and change management?
ARMA International
SEPTEMBER 27, 2021
“Commissioned by organizers to predict worst-case scenarios for the Munich games, [Georg] Sieber came up with a range of possibilities, from explosions to plane crashes, for which security teams should be prepared. Therefore, CX must be more comprehensive than merely the value of the sales team hitting its quota, up-selling, or cross-selling.
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