Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?
ARMA International
SEPTEMBER 22, 2021
For example, on e-commerce and social media sites, a positive CX will help foster “stickiness” that drives social engagement and sales – or “social commerce.”. This means that the business has to digitize the content creation and usage processes throughout the information lifecycle. Information Architecture (IA).
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