How data, automation and AI are transforming Business Process Outsourcing into a competitive advantage
IBM Big Data Hub
JUNE 22, 2023
When done right, it can make a business flexible, smarter and able to quickly scale to meet shifting market conditions. “‘What we can see is sometimes just the tip of the iceberg. The new BPO is no longer just about cutting operational costs. ’” Manik says. The results can be apparent quickly.
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