The Texas Record

SEPTEMBER 30, 2019

The answer is that we don’t – we provide training through classes, workshops, and webinars for which you are given a certificate of completion, but we do not offer something that would be recognized as a professional certification in the field. This page lays out what will qualify you to sit for the exam. IGP Certification.

Records Management 66

Records Management Education Archiving Government 66

IBM Big Data Hub

JULY 17, 2023

Here are five exciting use cases where generative AI is changing the game in customer service: Conversational search: Customers can find the answers they’re looking for quickly, with human-like responses that are generated from finely tuned language models based on company knowledge bases.

Search queries 61

Search queries Customer Experience Cloud Risk 61

ChiefTech

SEPTEMBER 27, 2012

You can watch a recording of a SocialText webinar , featuring Sarah Nichols from Climateworks - the slides are also available: Moving Beyond the Knowledge Base to the Social Knowledge Exchange from Socialtext. Incidentally, the NSW Department of Education is also a Socialtext customer (see below).

Education 76

Education Customer Experience Government IT 76