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The most valuable AI use cases for business

IBM Big Data Hub

Personalize customer experiences The use of AI is effective for creating personalized experiences at scale through chatbots, digital assistants and customer interfaces , delivering tailored experiences and targeted advertisements to customers and end-users. Routine questions from staff can be quickly answered using AI.

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Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

Now information technologies and the information revolution are again transforming society. Part 2 will discuss the critical factors for a successful DT journey, because organizations need to do a “mind-shift” from traditional records and information management (RIM) practices to content services (CS).