Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?
ARMA International
SEPTEMBER 13, 2021
This part will also discuss managing CS risks such as ransomware, privacy, change management, and user adoption. Gartner (2021) has two related definitions: Digital Transformation: “can refer to anything from IT modernization (for example, cloud computing), to digital optimization, to the invention of new digital business models.”
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