article thumbnail

Data vs. Content: Does the distinction still matter?

AIIM

AIIM published an eBook written by John Mancini in May 2017 called From ECM to Intelligent Information Management. Acknowledgment of this fact will be important later in this conversation. How Does the World of Content Management Tie to the Broader Enterprise IT Space?

article thumbnail

How Content Services Are Enabling the Digital Transformation of Electric Utilities

AIIM

For instance, by educating a customer about how much more money he’s paying for his excessive AC use at peak summer hours, the electric utility can motivate him to reduce use at peak times. Check out AIIM's “ Enhancing Your RPA Implementation With Intelligent Information ” eBook for more on that.