How Content Services Are Enabling the Digital Transformation of Electric Utilities
AIIM
MARCH 4, 2022
More than 90% of data and documents in electric utilities is dark – inaccessible – or dumb – useless. For instance, by educating a customer about how much more money he’s paying for his excessive AC use at peak summer hours, the electric utility can motivate him to reduce use at peak times. And it gets darker and dumber by the hour.
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