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Customer Experience

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Bigger isn’t always better: How hybrid AI pattern enables smaller language models

IBM Big Data Hub

APRIL 26, 2024

This means that enterprises looking to mine information from their private or proprietary business data cannot use LLMs out of the box. In the case of telcos, for example, some of the common use cases are AI assistants in contact centers, personalized offers in service delivery and AI-powered chatbots for enhanced customer experience.

Cloud

Cloud Customer Experience Manufacturing Mining

Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

SEPTEMBER 13, 2021

Digital Experience Platforms (DXP). A good digital experience can underpin a good customer experience. DXP is about delivering better digital experiences that engage customers so they can find the products and services they require. One use case is supply chains.

Digital transformation

Digital transformation Blockchain IT Computer and Electronics

Webinars

Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

MORE WEBINARS

Information Management Today

Bigger isn’t always better: How hybrid AI pattern enables smaller language models

Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

Webinars

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