Customer Experience, Libraries, Mining and ROT - Information Management Today

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Customer Experience

Libraries

Mining

ROT

Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

SEPTEMBER 13, 2021

For example, organizations can re-package video libraries, songs, research, and course material for different audiences – customers, researchers, academics, students, and so on; and they can monetize the content via CaaS. Digital Experience Platforms (DXP). A good digital experience can underpin a good customer experience.

Digital transformation

Digital transformation Blockchain IT Computer and Electronics

Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

ARMA International

SEPTEMBER 22, 2021

Auto-classification can leverage AI using RPA and ML / MT to analyze the digital content and categorize it, including redundant, obsolete, and temporary (ROT) [4] content. Much of the content will never be accessed, yet the cost to manage ROT content will continue to increase. Customer Experience (CX).

Digital transformation

Digital transformation Content services IT e-Discovery

Webinars

Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

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Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

Webinars

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