Customer Experience Examples Exercises Libraries 
IBM Big Data Hub
NOVEMBER 24, 2023
skills and infrastructure) Duplicative capabilities (including data) resulting in duplication of business rules and the like give rise to inconsistent customer experience. We will explore key areas of acceleration with an example in this article. Swagger files), component relationship diagram and component interaction diagrams.
CILIP
NOVEMBER 7, 2020
John Dolan and Ayub Khan have long shared an interest in the international library scene and how different countries and cultures can share and benefit from each other. In this article they share their experience of working internationally and the lessons they learned. Such thinking had to become central to the library mission.
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