OpenText Information Management

MAY 19, 2023

Many Utilities now realize that a poor customer experience (CX) can put their organizations at risk, whether it’s reputational risk, or regulatory, financial or compliance risks. In a recent webinar with … The post The total experience imperative for Utilities appeared first on OpenText Blogs.

Customer Experience 52

Customer Experience Risk Compliance Content services 52

CGI

APRIL 22, 2020

Balancing speed and stability to reinvent utility operations for the energy transition. The COVID-19 pandemic has underscored our need for a reliable energy supply, which is something we typically take for granted. Today, utilities must respond to rapidly changing demand profiles caused by stay-at-home orders.

Energy and Utilities 52

Energy and Utilities Retail Marketing Customer Experience 52

Collibra

SEPTEMBER 20, 2022

The energy and utilities sector is primed for unprecedented disruption through innovation over the next five years. Across the globe, there is a concerted effort to decarbonize the energy system. Energy and utilities providers are increasingly pledging ambitious net-zero emission targets.

Energy and Utilities 52

Energy and Utilities Government Cloud Customer Experience 52