Remove Customer Experience Remove Data structuring Remove Libraries Remove Mining
article thumbnail

Part 1: OMG! Not another digital transformation article! Is it about understanding the business drivers?

ARMA International

For example, organizations can re-package video libraries, songs, research, and course material for different audiences – customers, researchers, academics, students, and so on; and they can monetize the content via CaaS. Digital Experience Platforms (DXP). A good digital experience can underpin a good customer experience.

article thumbnail

Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

ARMA International

Process control of equipment and large industrial plants has evolved over time from control panels in machinery to sensors that use wireless transmission to feed the data to a central location for processing. Customer Experience (CX). In the age of DT, organizations must ensure memorable experiences for their customers.