article thumbnail

Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

ARMA International

Here, Part 2 discusses the critical factors for a successful DT journey, because organizations need to do a “mind-shift” from traditional records and information management (RIM) practices to content services (CS). Content Services. The Official CIP Study Guide , AIIM. Figure 1: Auto-classification and AI.

article thumbnail

Part 3: OMG! Not another digital transformation article! Is it about effecting risk management and change management?

ARMA International

Part 2 discussed the critical factors for a successful DT journey, because organizations need to do a “mind-shift” from traditional records and information management (RIM) practices to content services (CS). Thus, managing CX risks is essential to delivering products and services anytime, anywhere, to any device.

article thumbnail

How Content Services Are Enabling the Digital Transformation of Electric Utilities

AIIM

These information management challenges could be resolved through the utilization of content services , generating significant opportunities for content services providers. Content Services. Content Services made them more dynamic. Content Services with Robotic Process Automation.