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Effective customer information management builds better digital experiences

OpenText Information Management

Yet, after years of trying, financial services institutions (FSIs) are still not delivering the experiences that customers expect. Whether in retail or commercial banking, insurance or … The post Effective customer information management builds better digital experiences appeared first on OpenText Blogs. Why is that?

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Xerox Unveils New Services Offerings to Advance Clients’ Digital Transformations

Info Source

Xerox Sector-Specific Services. The first release of the new Xerox Services portfolio is now available in the United States, United Kingdom, Canada and France. For more information on Xerox Services visit www.xerox.com/services or contact a Xerox sales representative.

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Spigraph, Everteam & ImageFast Provide Critical Information Governance Solutions to European Market

Everteam

ImageFast is an award-winning consulting and technical services company that has been delivering information governance solutions to the insurance and finance markets for over 20 years. “We Spigraph is also pleased to announce ImageFast as a reseller of the Everteam Information Governance products. About ImageFast. About Everteam.

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Predictions for the financial services industry in 2024

OpenText Information Management

All of these elements have put pressure on the financial … The post Predictions for the financial services industry in 2024 appeared first on OpenText Blogs. The word ‘rollercoaster’ best sums up 2023.

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Part 3: OMG! Not another digital transformation article! Is it about effecting risk management and change management?

ARMA International

Part 2 discussed the critical factors for a successful DT journey, because organizations need to do a “mind-shift” from traditional records and information management (RIM) practices to content services (CS). The five steps converting a reluctant customer into a loyal customer who refers others to a product or service.