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From channel to customer: How an omni-channel experience is the key to the retail industry’s success

CGI

From channel to customer: How an omni-channel experience is the key to the retail industry’s success. Is the hype around the retail store being dead simply that, hype? Retailers are making a decided shift in focus from channel to customer , led by the growing demand for seamless and personalised customer experiences.

Retail 81
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From channel to customer: How an omni-channel experience is the key to the retail industry’s success

CGI

From channel to customer: How an omni-channel experience is the key to the retail industry’s success. Is the hype around the retail store being dead simply that, hype? Retailers are making a decided shift in focus from channel to customer , led by the growing demand for seamless and personalized customer experiences.

Retail 40
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The Week in Cyber Security and Data Privacy: 29 January – 4 February 2024

IT Governance

US GAO publishes ransomware report The US Government Accountability Office has published a study into federal agencies’ cyber security practices and, in particular, how prepared they are to mitigate the risk of ransomware. The statement sets out the EU and US’s shared objectives for a secure cyberspace. Key dates 31 March 2024 – PCI DSS v4.0