Part 3: OMG! Not another digital transformation article! Is it about effecting risk management and change management?
ARMA International
SEPTEMBER 27, 2021
This means imagining the “art of the possible” for a new future using a cloud computer model to deliver transformative change. Take the example of the pandemic: only some governments engaged pandemic experts to develop actions plans. Figure 3: Digital capability levels. Risk Management for CS. Customer Experience Risks.
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