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Effective customer information management builds better digital experiences

OpenText Information Management

Yet, after years of trying, financial services institutions (FSIs) are still not delivering the experiences that customers expect. Whether in retail or commercial banking, insurance or … The post Effective customer information management builds better digital experiences appeared first on OpenText Blogs. Why is that?

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Xerox Unveils New Services Offerings to Advance Clients’ Digital Transformations

Info Source

March 27, 2019 – Today, Xerox (NYSE: XRX) announces a new services portfolio , comprised of five horizontal and four industry-specific services that are built to address clients’ digital transformation imperatives. Xerox Sector-Specific Services. NORWALK , Conn., Availability.

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COVID-19: Good for the Capture Business

Info Source

So let’s go straight to collection of data points that all point to a massive acceleration of “digital transformation”*, much of which will be enabled by capture and content services technologies. Research sponsored by Twilio (a cloud communications and customer engagement platform provider) is the source for this statistics.