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Part 3: OMG! Not another digital transformation article! Is it about effecting risk management and change management?

ARMA International

The previous article –Part 2 of this 3-part series – discussed DT by imagining how the “art of the possible” can help define the end state of the DT journey. In 2016 the term “content services” entered management’s vernacular when Gartner redefined ECM to focus on CS applications, platforms, and components (Shegda, et al. Introduction.