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Sharing best practices in our new Data to Diamonds book

CGI

Having worked on many complex data and analytics projects over the years, we have compiled numerous best practices, and developed our Data2Diamonds methodology for the design and implementation of big data analytics solutions. A few years ago, we documented many of our insights and frameworks in a comprehensive book.

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Business process management (BPM) examples

IBM Big Data Hub

Document-centric BPM is for efficiently managing documents and content—such as contracts—within processes. BPM also provides agents with access to a centralized knowledge base and customer history, enabling them to resolve inquiries more efficiently and effectively.