IBM Big Data Hub
FEBRUARY 14, 2024
There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.
ARMA International
SEPTEMBER 22, 2021
In the Neolithic Revolution, early humans discovered agriculture, which helped establish early civilizations. Over the millennia, agriculture has used countless technologies to increase production. Customer Experience (CX). In the age of DT, organizations must ensure memorable experiences for their customers.
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