Remove IT Remove Knowledge Base Remove Search queries
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Intelligent Search – Strategies to Find What You Need

AIIM

However, you can establish a more intelligent semantic layer to your search parameters by using this knowledge base to further classify the ingested content, enrich the search functionality and results, and bring more depth and speed to the search process overall. Using that information in ways that matter.

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Transforming customer service: How generative AI is changing the game

IBM Big Data Hub

Here are five exciting use cases where generative AI is changing the game in customer service: Conversational search: Customers can find the answers they’re looking for quickly, with human-like responses that are generated from finely tuned language models based on company knowledge bases.