#ModernDataMasters: Bob More, SVP Global Field Operations
Reltio
JULY 10, 2019
Much of background is what we now call customer experience and its predecessors of CRM and eCommerce applications in Retail and CPG as well as PLM, ERP and supply chain. I’ve seen it most successful when it’s taken in the context of a larger overall initiative, for example a digital transformation or implementation of a new system or process.
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