Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?
ARMA International
SEPTEMBER 22, 2021
Auto-classification can leverage AI using RPA and ML / MT to analyze the digital content and categorize it, including redundant, obsolete, and temporary (ROT) [4] content. Much of the content will never be accessed, yet the cost to manage ROT content will continue to increase. Customer Experience (CX).
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