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Six big takeaways for financial institutions from CBA LIVE

CGI

After the event, I compared notes with some of my colleagues. On the back-end, this increased pressure to keep pace with customer expectations can overload banks’ existing (traditionally not cloud-based) IT infrastructure. On the front-end, new open banking offerings are leading to increased competition at the customer interface.

article thumbnail

Six big takeaways for financial institutions from CBA LIVE

CGI

After the event, I compared notes with some of my colleagues. On the back-end, this increased pressure to keep pace with customer expectations can overload banks’ existing (traditionally not cloud-based) IT infrastructure. On the front-end, new open banking offerings are leading to increased competition at the customer interface.