Part 3: OMG! Not another digital transformation article! Is it about effecting risk management and change management?
ARMA International
SEPTEMBER 27, 2021
Thus, common tools and techniques are risk matrices, risk registers, risk logs, risk breakdown structures, risk categories, Monte Carlo simulations, and sensitivity analyses. Therefore, CX must be more comprehensive than merely the value of the sales team hitting its quota, up-selling, or cross-selling. Cloud-first “Mind-shift”.
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