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Part 3: OMG! Not another digital transformation article! Is it about effecting risk management and change management?

ARMA International

This means imagining the “art of the possible” for a new future using a cloud computer model to deliver transformative change. Take the example of the pandemic: only some governments engaged pandemic experts to develop actions plans. Customer Experience Risks. Part 2 discussed customer experience (CX) as a CSF for DT.