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Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?

ARMA International

Here, Part 2 discusses the critical factors for a successful DT journey, because organizations need to do a “mind-shift” from traditional records and information management (RIM) practices to content services (CS). This is a “mind-shift” to leverage cloud-first capabilities, tools, and to deploy services that are outside the firewall.