Connected Customer 360 Profiles for Retail & Luxury Brands
Reltio
JUNE 22, 2020
According to Forrester , by 2023, digital will impact 58% of total US retail sales — that is, sales for which customers do at least some part of their shopping journey via a digital touchpoint. While the needs for customer data had grown exponentially, their legacy master data management (MDM) and IT environment was holding them back.
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