Data Breach Today

AUGUST 31, 2021

Attackers Socially Engineer Digital Asset Holders on Discord Users of OpenSea, a marketplace for blockchain-based digital assets such as crypto collectibles and non-fungible tokens, are being targeted by scammers pretending to be the company's support staff on Discord.

Blockchain 304

Blockchain 304

Data Breach Today

AUGUST 3, 2023

Russian Foreign Intelligence Campaign Targets Around 40 Organizations Globally A Russian espionage group attacked multiple organizations to steal credentials using Microsoft Teams chats that appear to originate from technical support.

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Data Breach Today

MARCH 31, 2022

When Do Technology Firms That Support Autocratic Surveillance Cross the Line? As Finnish technology giant Nokia announces it is ceasing sales in Russia over the war with Ukraine, the company is facing tough questions over how it helped enable a mass surveillance program that supports President Vladimir Putin's autocratic regime.

Sales 243

Sales IT 243

IBM Big Data Hub

APRIL 25, 2024

We know that understanding clients’ technical issues is paramount for delivering effective support service. Enterprises demand prompt and accurate solutions to their technical issues, requiring support teams to possess deep technical knowledge and communicate action plans clearly.

IT 58

IT Communications Cloud Analytics 58

Data Breach Today

MARCH 21, 2024

Experts Say Water Sector Lacks Technical Resources to Comply With Federal Requests The White House convened state environmental, health and homeland security agencies Thursday as experts told ISMG water utilities across the country - particularly those in small, under-resourced communities - lack the funding and technical skills to implement federal (..)

Cybersecurity 293

Cybersecurity Security 293

CILIP

APRIL 26, 2024

Priestley Library, University of Bradford. ¬¬ Professional Registration Support Officers (PRSO) play a vital role in helping CILIP members navigate their way to Certification, Chartership and Fellowship. They are part of a network of support that is available to Professional Registration candidates at all levels.

Libraries 52

Libraries IT 52

Data Breach Today

JUNE 2, 2022

has conducted offensive cyber activities in support of Ukraine, Cyber Command Director Gen. Boosting Ukraine's Cyber Space Is Not a Violation of Policy, White House Says The U.S. Paul Nakasone reportedly said on Wednesday at the NATO Cooperative Cyber Defense Center of Excellence conference.

Cybersecurity 242

Cybersecurity IT 242

Security Affairs

NOVEMBER 3, 2023

Threat actors who breached the Okta customer support system also gained access to files belonging to 134 customers. Threat actors who breached the Okta customer support system in October gained access to files belonging to 134 customers, the company revealed. ” reads the post published by the company.

Data breaches 129

Data breaches Authentication Access Archiving 129

Krebs on Security

JANUARY 29, 2020

leaked internal customer support data to the Internet, mobile provider Sprint has addressed a mix-up in which posts to a private customer support community were exposed to the Web. A redacted screen shot of one Sprint customer support thread exposed to the Web. Fresh on the heels of a disclosure that Microsoft Corp.

Data Privacy 243

Data Privacy Phishing Authentication Communications 243

Security Affairs

OCTOBER 24, 2023

1Password detected suspicious activity on its Okta instance after the recent compromise of the Okta support system. The activity is linked to the recent attack on the Okta support case management system. The attackers gained access to files uploaded by certain Okta customers as part of some recent support cases.

Archiving 113

Archiving Access Authentication Data breaches 113

IBM Big Data Hub

MAY 30, 2023

IBM continues to be committed to supporting your journey with the WebSphere platform. There is no planned end-of-support date for WebSphere 8.5.5 IBM intends on supporting these WebSphere releases beyond Oracle’s stated extended support date for Java 8.

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IG Guru

APRIL 26, 2024

The post Supabase Storage: now supports the S3 protocol via Supabase first appeared on IG GURU. Check out the article here.

Information Security 52

Information Security Security 52

Security Affairs

OCTOBER 21, 2023

Okta revealed that threat actors breached its support case management system and stole sensitive data that can be used in future attacks. Okta asks customers to upload an HTTP Archive (HAR) file in order to support them in solving their problems and replicating browser activity.

Authentication 121

Authentication Archiving Data breaches Access 121

Imperial Violet

OCTOBER 17, 2023

Chrome 118 (which is rolling out to the Stable channel now) contains support for creating and accessing passkeys in iCloud Keychain. Chrome has long had support for creating WebAuthn credentials on macOS that were protected by the macOS Keychain and stored in the local Chrome profile. We’re working on it.)

Passwords 105

Passwords Metadata Access IT 105

Security Affairs

NOVEMBER 3, 2023

The Russian intelligence agency Federal Security Service (FSB) arrested two individuals who are suspected of supporting Ukrainian entities to carry out cyberattacks to disrupt Russian critical infrastructure. The man provided its support to Pro-Ukraine hacker groups that operated under the coordination of the security forces of Ukraine.

Security 131

Security IT Information Security 131

AIIM

JANUARY 23, 2024

I love information management! I love the information governance, records management, and data governance fields. Most of my family and friends think I’m crazy and I would agree with them. This work doesn’t excite everyone. I didn’t always use to be in this field though.

Records Management 174

Records Management Education Information governance Government 174

Data Breach Today

DECEMBER 21, 2022

Quietly Strengthens Ukrainian Cyber Defenses Ukrainian President Volodymyr Zelensky made a historic visit to Washington in a bid to shore up support in during a critical moment. Behind the scenes, U.S. assistance includes strengthening Ukrainian cyber resiliency. Russian cyber operations remain a threat.

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OpenText Information Management

JULY 27, 2023

In this series of blogs, we have been considering the following key points that help to not only manage resistance but to convert resistance into support: Consider resistance as a natural reaction to change Distinguish between hesitancy and resistance Detect signs of resistance Identify the root causes of resistance Manage resistance Communicate, communicate, (..)

Communications 96

Communications Digital transformation Business Services 96

CILIP

NOVEMBER 24, 2023

SCONUL supports Green Libraries The Society of College, National and University Libraries (SCONUL), has joined the Green Libraries Campaign as a partner organisation. Support libraries in activities like these ones, help us reach thousands of people at the heart of our communities. Become a sponsor!

Libraries 52

Libraries Government 52

IBM Big Data Hub

AUGUST 2, 2023

And of these fields, my job working at an IT support helpdesk was one of my favorites. I spent my sophomore and junior years working at NYU’s IT Support Helpdesk and call center. IT support can be both challenging and rewarding. A key skill of IT support is having the ability to problem-solve creatively.

IT 72

IT Energy and Utilities Customer Experience Artificial Intelligence 72

CILIP

MARCH 1, 2024

Libraries in 19 councils at risk of ‘fire sale’ with new Exceptional Financial Support Framework Image of birmingham library via wikimedia commons CILIP is sounding the alarm over a potential 'fire sale' of library buildings following the Government announcement of 'exceptional financial support' to 19 Councils.

Libraries 88

Libraries Sales Risk Government 88

Dark Reading

SEPTEMBER 27, 2023

The latest update to Windows 11 introduces support for passkeys, which provide phishing-resistant passwordless authentication.

Phishing 100

Phishing Authentication 100

The Last Watchdog

AUGUST 8, 2023

8, 2023 – DigiCert today announced the expansion of its certificate management platform, DigiCert Trust Lifecycle Manager, to provide full lifecycle support for multiple CAs including Microsoft CA and AWS Private CA, as well as integration with ServiceNow to support existing IT service workflows. Lehi, Utah, Aug. digicert.

Authentication 100

Authentication Cloud Communications Government 100

Security Affairs

JUNE 8, 2022

The Black Basta ransomware gang now supports encryption of VMware ESXi virtual machines (VMs) running on Linux servers. Researchers from Uptycs first reported the discovery of the new Black Basta ransomware variant that supports encryption of VMWare ESXi servers. Follow me on Twitter: @securityaffairs and Facebook. Pierluigi Paganini.

Encryption 141

Encryption Ransomware Cybersecurity Security 141

KnowBe4

APRIL 26, 2023

Researchers at Group-IB have found an extensive campaign in which criminal operators have created a large number of fake Facebook profiles that repost messages in which the scammers misrepresent themselves as tech support personnel from Meta (Facebook’s corporate parent).

Phishing 98

Phishing 98

Jamf

MAY 2, 2023

Jamf Pro supports Rapid Security Response. The first response was released May 1, 2023—learn how to interact with this feature in Jamf Pro.

Security 105

Security 105

CILIP

FEBRUARY 1, 2024

New Future Libraries project to support resilience and strategic growth in Public Libraries Future Libraries is a two-part initiative from CILIP to challenge and engage librarians and library leaders to reimagine libraries in a world of evolving living and working patterns in the context of a rapidly changing world.

Libraries 96

Libraries IT 96

IBM Big Data Hub

JUNE 2, 2023

With 68% of child support enforcement (CSE) systems aging , most state agencies are currently modernizing them or preparing to modernize. At this point, families expect state agencies to have a modern, efficient child support system. The unavailability of a skilled workforce makes these systems expensive to operate, manage and enhance.

Cloud 88

Cloud Data migration Analytics Government 88

Dark Reading

OCTOBER 26, 2023

With Google's announcement of seven years of support, other smartphone makers risk falling behind.

Security 98

Security Risk 98

Security Affairs

JULY 10, 2023

Threat actors are targeting NATO and groups supporting Ukraine in a spear-phishing campaign distributing the RomCom RAT. On July 4, the BlackBerry Threat Research and Intelligence team uncovered a spear phishing campaign aimed at an organization supporting Ukraine abroad. ” concludes the report. ” concludes the report.

Phishing 91

Phishing Government IT Security 91