IBM Big Data Hub

JANUARY 15, 2024

But some organizations that have begun digital transformation journeys have struggled to unlock value from it, according to McKinsey. It will also create smarter chatbots that can tackle simple questions, which will improve the customer experience while freeing up customer service reps to take on larger-order problems.

Digital transformation 78

Digital transformation Customer Experience Artificial Intelligence IoT 78

eSecurity Planet

FEBRUARY 8, 2022

Single sign-on is a capability that allows an end-user to login once and get access to all the resources they need. Kerberos, Security Assertion Markup Language (SAML) , OAuth and OpenID Connect (OIDC) are some of the common federation technologies. Data isolation technology gives full control of services. Increasingly.

Authentication 98

Authentication Passwords Cloud Access 98

Reltio

APRIL 14, 2020

Co-Authors: Rob Fuller , Customer Data Orchestration Practice Lead for Accenture Interactive. In this new paradigm, connecting with customers is more critical than ever. Companies still have to compete based on customer experiences, but it’s about much more too. The Evolving Role of Data in the Experience Economy.

Customer Experience 52

Customer Experience Communications IT Access 52

IBM Big Data Hub

JANUARY 25, 2024

Organizations that provide an excellent customer experience (CX) can improve sales revenues by 2 to 7 percent and profitability by 1 to 2 percent, according to McKinsey. Focusing on good CX can increase customer satisfaction and drive more meaningful customer interactions, ultimately increasing sales and customer retention.

Customer Experience 74

Customer Experience Retail Sales Artificial Intelligence 74

Thales Cloud Protection & Licensing

JUNE 6, 2023

How do we support expanding user authentication journeys while balancing strong security with a smooth user experience? Once inside, they will elevate privileges of the compromised identity to take control of other accounts and either ex-filtrate sensitive data or disrupt operations. How can you make these journeys smooth and safe?

Access 62

Access Authentication Security Cloud 62

IBM Big Data Hub

APRIL 10, 2024

Three in four executives reported disparate systems in their organizations and that a lack of skills, resources and common operational practices challenge business objectives. Organizations must keep up with the technology of today so they can innovate and satisfy the ever-changing needs of the customers.

Cloud 98

Cloud Marketing Customer Experience Risk 98

IBM Big Data Hub

SEPTEMBER 18, 2023

With more choices for customers, capturing share of wallet is becoming more competitive for traditional banks. Transforming the end-to-end payments journey We believe the goal for any financial institution is to better understand the end-to-end payment processing journey—beginning from point of sale all the way to the final destination.

Customer Experience 78

Customer Experience Financial Services Cloud Compliance 78

IBM Big Data Hub

APRIL 28, 2022

Data agility, the ability to store and access your data from wherever makes the most sense, has become a priority for enterprises in an increasingly distributed and complex environment. That’s where the data fabric comes in. Data fabric in action: Retail supply chain example. enterprises to minimize their time to value.

MDM 86

MDM Retail Metadata Access 86

IBM Big Data Hub

DECEMBER 14, 2022

She decides to extend her RV rental halfway through her trip, so she calls customer service for assistance, but finds herself waiting minutes, then what feels like hours. Now, imagine the same scenario from the agent’s perspective, dealing with a dissatisfied customer, scrambling for information that takes time to collect.

Customer Experience 86

Customer Experience Mining Retail Analytics 86

CGI

DECEMBER 9, 2019

Data monetization: driving the new competitive edge in retail. Retailers are fully aware that their future relies largely on their ability to use data efficiently. However, in today’s dynamic and highly competitive retail sector, retailers need to accelerate their plans and commit resolutely to the path of data monetization.

Retail 96

Retail Sales Customer Experience Artificial Intelligence 96

erwin

NOVEMBER 13, 2020

Data Security & Risk Management. Data Center Consolidation. Data Governance (knowing what data you have and where it is). Data-driven business models and information-fueled business ecosystems provide the basis for new, innovative products and services. Digital Transformation. Compliance/Legislation.

Digital transformation 131

Digital transformation Artificial Intelligence Customer Experience Metadata 131

IBM Big Data Hub

JULY 11, 2022

Take a second to think about all the ways data has changed in the last 20 years. The transformation in our phones is analogous to the evolution of the modern data architecture for enterprises. The transformation in our phones is analogous to the evolution of the modern data architecture for enterprises. Data virtualization.

Cloud 57

Cloud Analytics Access Government 57

IBM Big Data Hub

MAY 23, 2023

Every time a city improves upon its existing structures to incorporate more data-driven or connected technologies, it becomes more intelligent. A smart transportation overview Also known as smart mobility, the rise of ubiquitous data collection and automation has led local governments to embrace smart transportation.

Artificial Intelligence 77

Artificial Intelligence IoT Computer and Electronics Government 77

IBM Big Data Hub

NOVEMBER 30, 2023

Organizations can prioritize overall employee experience by being thoughtful about how to serve their workers during all stages of the employee journey, from the hiring process to the onboarding process to the employees’ work at the company to the exit interview. Equip your workforce with the skills of the future.

Communications 107

Communications Customer Experience Authentication IT 107

IBM Big Data Hub

APRIL 18, 2024

A world where computer minds pilot self-driving cars, delve into complex scientific research, provide personalized customer service and even explore the unknown. LLMs like ChatGPT are trained on massive amounts of text data, allowing them to recognize patterns and statistical relationships within language.

Artificial Intelligence 90

Artificial Intelligence Marketing e-Delivery Manufacturing 90

Thales Cloud Protection & Licensing

MAY 3, 2023

The hybrid event will help you get actionable insights for your digitization journey, build strategic partnerships for your business, and enjoy connecting with your colleagues and peers worldwide. Organizations recognize the need to protect better data and applications with modern access management and authentication.

Cloud 71

Cloud B2B Authentication Phishing 71

IBM Big Data Hub

JUNE 20, 2023

However, for many, there are perceived challenges as they start their journey. In a recent IBM IBV study, 83% of executives surveyed stated modernizing their applications and data was a business priority but only 27% admitted to having started their modernization efforts. Modernization is not a new term.

Cloud 80

Cloud Artificial Intelligence IoT Risk 80

Troy Hunt

NOVEMBER 25, 2020

I also looked at custom firmware and soldering and why, to my mind, that was a path I didn't need to go down at this time. Back to the bit about risks impacting data collected by IoT devices and back again to CloudPets, Context Security's piece aligned with my own story about kids' CloudPets messages being left exposed to the internet.

IoT 143

IoT Security Risk Cloud 143

IBM Big Data Hub

JULY 12, 2023

Inconsistent Processes: Due to the non-homogeneous nature of acquired systems, GKN Aerospace relied on Excel-based templates to transfer data from ERPs to the mandated corporate reporting software. Workforce planning ensures that resources are appropriately allocated based on project requirements.

Analytics 66

Analytics Manufacturing Sales IT 66

IBM Big Data Hub

APRIL 26, 2023

Scale-up vs. Scale-out Infrastructure scalability handles the changing needs of an application by statically adding or removing resources to meet changing application demands, as needed. Scale-up is done by adding more resources to an existing system to reach a desired state of performance. What is scale-up (or vertical scaling)?

Cloud 71

Cloud Education IT Access 71

Reltio

MAY 15, 2020

Industry leaders have allocated significant resources to meeting upticks in demand, but they aren’t short-sighted in their approach. They understand how consumer packaged goods data can drive growth in the future. Lack of customer segmentation. Eventually, the world will return to normal or at least some version of it.

Retail 72

Retail Customer Experience Manufacturing Sales 72

IBM Big Data Hub

FEBRUARY 23, 2024

NLP translates the user’s words into machine actions, enabling machines to understand and respond to customer inquiries accurately. Enterprises can use NLU to offer personalized experiences for their users at scale and meet customer needs without human intervention. billion by 2030.

Analytics 106

Analytics Artificial Intelligence Marketing Education 106

IBM Big Data Hub

NOVEMBER 30, 2022

She decides to extend her RV rental halfway through her trip, so she calls customer service for assistance, but finds herself waiting minutes, then what feels like hours. Now, imagine the same scenario from the agent’s perspective, dealing with a dissatisfied customer, scrambling for information that takes time to collect.

Customer Experience 52

Customer Experience Mining Retail Analytics 52

Thales Cloud Protection & Licensing

NOVEMBER 14, 2018

According to statistica the number of Internet of Things (IoT) devices connected will rise to 23 billion this year. And each of these devices requires network connectivity so it can collect and transfer data. Centrally manage all keystores, including IoT.

IoT 85

IoT Authentication Communications Manufacturing 85

Collibra

MAY 18, 2023

Data intelligence is a relatively nascent and rapidly evolving space. United by our drive to help our customers do more with their data, Collibrians are encouraged to raise their hands when they are interested in developing a new skill that will help address a business need. What I needed was support.

Communications 52

Communications Access IT 52

IBM Big Data Hub

JUNE 23, 2023

To accelerate speed-to-market, grow the business with new innovative products and services, gain new and deeper risk insights, and improve customer experience, most companies are also emphasizing digital transformation. We are assisting several prominent companies in every geography on their core modernization journey.

Insurance 61

Insurance Cloud Digital transformation Customer Experience 61

Collibra

NOVEMBER 28, 2023

Reducing data security and privacy risks Deeper privacy insights with streamlined access to assessment data In this release, Collibra introduces a new API for Assessments that lets you quickly connect and access assessment data for deeper reporting and analytics.

Risk 52

Risk Education Privacy Cloud 52

IBM Big Data Hub

DECEMBER 5, 2023

Enhancing the customer experience through customer service is among the most important disciplines for any organization for one simple reason: without customers, organizations would fail overnight. Why customer service is growing in importance Customer service is more important than ever.

Customer Experience 68

Customer Experience Artificial Intelligence Communications Digital transformation 68

IBM Big Data Hub

NOVEMBER 30, 2023

Leverage targeted sourcing A diverse range of sourcing channels can effectively connect with a wider pool of potential candidates. Networking events: Attend industry-specific networking events and job fairs to establish connections with potential candidates and build relationships within the industry.

Analytics 69

Analytics Communications Marketing IT 69

Collibra

MAY 7, 2020

Organization, Context and Judgment: Going Further on the Data Intelligence Journey. We are tasked with assessing why a company is experiencing a high rate of customer churn. We’re on a Data Intelligence journey in 12 steps. In this series, we’re on a journey. The answer is in the data. But what data?

e-Discovery 74

e-Discovery Data science IT Sales 74

Preservica

DECEMBER 29, 2022

The new Charter incorporates 7 Sustainability Principles around data, software, operations, knowledge, finance, governance, and environmental impact. The Charter was worked on by an independent group of major institutions and industry professionals, many of whom are Preservica customers. Their success is our success.

Digital preservation 75

Digital preservation Archiving Records Management e-Discovery 75

Rocket Software

SEPTEMBER 10, 2020

Our journey with Zowe began in 2014, with Rocketeers taking on the challenge of modernizing the mainframe at a Rocket.Build event. Terminal emulators, such as BlueZone, have always provided connectivity, speed, and ease of use between PCs and back-end systems such as IBM Z and IBM i. Rocket and Zowe. Rocket BlueZone Web for Zowe.

Access 52

Access Marketing IT Security 52

Rocket Software

SEPTEMBER 10, 2020

Our journey with Zowe began in 2014, with Rocketeers taking on the challenge of modernizing the mainframe at a Rocket.Build event. Terminal emulators, such as BlueZone, have always provided connectivity, speed, and ease of use between PCs and back-end systems such as IBM Z and IBM i. Rocket and Zowe. Rocket BlueZone Web for Zowe.

Access 52

Access Marketing IT Security 52

IBM Big Data Hub

NOVEMBER 24, 2023

Application modernization starts with assessment of current legacy applications, data and infrastructure and applying the right modernization strategy (rehost, re-platform, refactor or rebuild) to achieve the desired result. Duplicative capabilities across applications and channels give rise to duplicative IT resources (e.g.,

Cloud 100

Cloud Customer Experience Mining Marketing 100

Preservica

FEBRUARY 16, 2023

Ithaka S+R recently published a report based on findings from A*CENSUS II Archives Administrators Survey , which gathered data from 746 of the most senior archives leaders and decision-makers. With scalable storage, quick setup times and no need for complex IT assistance.

Digital preservation 52

Digital preservation Archiving e-Discovery Libraries 52

IBM Big Data Hub

MAY 26, 2023

Cloud computing offers the potential to redefine and personalize customer relationships, transform and optimize operations, improve governance and transparency, and expand business agility and capability. In 2017, 94% of hospitals used electronic clinical data from their EHR.

Cybersecurity 80

Cybersecurity Cloud Compliance Computer and Electronics 80

Collibra

AUGUST 14, 2023

Before you get too far into your AI journey, you’ll want to ensure your team is utilizing an AI governance framework, and that’s what I’ll focus on in this blog. To a large degree, AI governance is an extension of our data governance efforts tested many times over with organizations around the world.

Government 52

Government Risk Financial Services Compliance 52