IBM Big Data Hub

FEBRUARY 15, 2024

Customers and partners that interact with your business, as well as the employees who engage them, all expect a modern, digital experience. The more useful and relevant the experience is, the more effective users will be on the platform—and the more frequently they will return to it. Accelerate platform adoption and mastery.

Cloud 75

Cloud Sales Libraries Education 75

IBM Big Data Hub

MARCH 8, 2024

Generative AI opens up greater opportunities for value-creating personalization, dynamic pricing, user-friendly chatbots , voice assistants, virtual assistants, and improved customer search. Increasingly, these customers desire benefits like free shipping or designated loyalty programs.

Retail 87

Retail e-Discovery Artificial Intelligence Marketing 87

IBM Big Data Hub

FEBRUARY 16, 2024

In many organizations, but not all, customer service is treated as part of the customer experience. Both are interested in driving customer satisfaction, but they focus on different parts of the customer journey to achieve it. So what are the key differences in customer service vs. customer experience?

Customer Experience 98

Customer Experience Artificial Intelligence Sales Marketing 98

The Last Watchdog

NOVEMBER 6, 2023

In June, we started seeing these types of attacks amongst our customer base. Within the last week we have identified 655,0000 QR codes for our customers, of which 1,000 contained suspicious text and 8,000 came from a domain with a low rank (a freemail or a new email address, which are both flags for malicious senders).

Phishing 167

Phishing Education Marketing Cloud 167

Thales Cloud Protection & Licensing

MARCH 22, 2023

5 Ways CIAM Ensures a Seamless and Secure Customer Experience divya Thu, 03/23/2023 - 05:27 In today's digital-first world, providing customers with trustworthy, hassle-free interactions is critical to business success. Finally, as these customers become savvier, their data privacy and control expectations are growing.

Customer Experience 71

Customer Experience Security Authentication Privacy 71

IBM Big Data Hub

APRIL 3, 2024

Consolidating facility management functionalities into a unified platform streamlines deployment and management processes, reducing the complexities associated with enterprise systems. Customers are responsible for the management of every aspect of this environment, which requires ongoing attention, maintenance and resource allocation.

Cloud 71

Cloud Access Marketing IT 71

Security Affairs

SEPTEMBER 20, 2023

Finnish Customs announced the seizure of the dark web marketplace Piilopuoti as part of an international law enforcement operation. ” reads the press release published by Finnish Customs. Finnish police announced the takedown of the dark web marketplace PIILOPUOTI which focuses on the sale of illegal narcotics.

Sales 107

Sales Encryption Cybersecurity Security 107

Security Affairs

MAY 26, 2021

Last week, French authorities have seized the dark web marketplace Le Monde Parallèle, it is another success of national police in the fight against cybercrime. French authorities seized the dark web marketplace Le Monde Parallèle, the operation is another success of national police in the fight against cybercrime activity in the dark web.

Sales 142

Sales Marketing Government IT 142

Collibra

JANUARY 30, 2024

Comprehensive business glossary: Look for a platform that provides a detailed business glossary essential for maintaining a common understanding across your organization. Seamless integration with data sources: The ideal platform should integrate effortlessly with a variety of data sources.

Cloud 95

Cloud Compliance Government Access 95

The Last Watchdog

JULY 13, 2023

Pittsburgh, PA – July 13, 2023 – Security Journey, a best-in-class application security education company, has today announced an acceleration of its secure coding training platform enhancements. Additional Pre-built and Customizable Learning Paths – including multiple training formats to drive engagement.

Security 170

Security Education Communications Libraries 170

Krebs on Security

NOVEMBER 21, 2020

Fraudsters redirected email and web traffic destined for several cryptocurrency trading platforms over the past week. And in May of this year, GoDaddy disclosed that 28,000 of its customers’ web hosting accounts were compromised following a security incident in Oct. 2019 that wasn’t discovered until April 2020. PST on Nov.

Phishing 363

Phishing Authentication Passwords Access 363

Collibra

DECEMBER 14, 2022

Its purpose is to provide actionable insights into how users are utilizing the platform, and which information they engage with, helping admins to better understand how their data curation and adoption efforts are going. This is a milestone product evolution in our journey to help organizations achieve success with data intelligence.

Analytics 94

Analytics Access IT Security 94

IBM Big Data Hub

APRIL 10, 2024

Organizations must keep up with the technology of today so they can innovate and satisfy the ever-changing needs of the customers. The risks of not modernizing your applications include increased downtime, combined with a limited and slow response time to rapidly changing customer needs.

Cloud 98

Cloud Marketing Customer Experience Risk 98

Krebs on Security

AUGUST 25, 2023

Security consulting giant Kroll disclosed today that a SIM-swapping attack against one of its employees led to the theft of user information for multiple cryptocurrency platforms that are relying on Kroll services in their ongoing bankruptcy proceedings. Kroll did not respond to questions.

Phishing 193

Phishing Passwords Data breaches Authentication 193

Security Affairs

JANUARY 10, 2024

Cisco Unity Connection is a messaging platform and voicemail system that is part of the Cisco Unified Communications suite of products. A successful exploit could allow the attacker to store malicious files on the system, execute arbitrary commands on the operating system, and elevate privileges to root.”

Authentication 109

Authentication Communications Security IT 109

IBM Big Data Hub

FEBRUARY 23, 2024

NLP translates the user’s words into machine actions, enabling machines to understand and respond to customer inquiries accurately. Enterprises can use NLU to offer personalized experiences for their users at scale and meet customer needs without human intervention.

Analytics 106

Analytics Artificial Intelligence Marketing Education 106

OpenText Information Management

APRIL 2, 2024

With over two decades of AI innovation, our commitment goes beyond just providing a platform. We're revolutionizing how businesses operate by propelling our customers to new heights through the advanced AI capabilities of the OpenText™ Aviator platform and our opentext.ai Learn more about OpenText Aviator here.

Cloud 62

Cloud Content services Data Privacy Communications 62

IBM Big Data Hub

SEPTEMBER 6, 2023

From customized content creation to task automation and data analysis, AI has seemingly endless applications when it comes to marketing, but also some potential risks. Today, AI technologies are being used more widely than ever to generate content, improve customer experiences and deliver more accurate results.

Marketing 86

Marketing Artificial Intelligence Customer Experience Privacy 86

IBM Big Data Hub

FEBRUARY 26, 2024

Obviously, IBM has a huge stake in the success of AI with watsonx™, our AI and data platform with AI assistants. By equipping and sharing AI knowledge and best practices, we help ensure successful and safe adoption of AI across the industry.

Cloud 103

Cloud Artificial Intelligence Customer Experience Retail 103

IBM Big Data Hub

FEBRUARY 13, 2024

Design content, ad campaigns and innovative products that build better customer experiences. There are two paths most businesses are traveling to realize the value of generative AI: Ready-to-launch tools: The “AI for everyone” option: Platforms like ChatGPT and Synthesia.io Garbage in, garbage out.

Artificial Intelligence 125

Artificial Intelligence Marketing Sales Communications 125

IT Governance

DECEMBER 20, 2023

I work closely with our customer success team, product owner, developers and executives to create a product-led strategy for our software. I’m responsible for improving the customer onboarding experience, carrying out competitor research and for the ongoing development of our go-to-market plan.

GDPR 103

GDPR Compliance Data Privacy Privacy 103

IBM Big Data Hub

DECEMBER 20, 2023

Customer experience strategy (CX strategy) is when organizations optimize customer engagements to create happy customers, drive customer loyalty and help to recruit new customers. Providing a better customer experience takes into consideration the entire customer journey and every customer touch-point.

Customer Experience 70

Customer Experience Artificial Intelligence Sales Marketing 70

OpenText Information Management

APRIL 25, 2024

Our real-time data analytics platform OpenText™ Vertica™ and our unstructured data analytics platform, OpenText™ IDOL ™ ,enable the team to make informed decisions in the heat of the moment. Our technology does not merely support the team; it is an integral part of their journey, driving them toward success.

Analytics 67

Analytics Unstructured data IT Security 67

Collibra

FEBRUARY 21, 2024

To achieve data cloud migration success, we recommend a 4-step process that we explore in our helpful ebook: Four steps to successfully power your data cloud migration with data intelligence. But before you kick off your data cloud migration initiative, there’s a lot you can do to pave the way to success.

Cloud 95

Cloud Digital transformation Customer Experience Analytics 95

Thales Cloud Protection & Licensing

NOVEMBER 1, 2023

Protecting our customers from cybersecurity threats brings us immense satisfaction, and being recognized for our efforts is both humbling and validating. 2023 has been a particularly good year for us; keep reading for a run-through of our most recent successes.

Cloud 143

Cloud Cybersecurity Marketing Ransomware 143

Security Affairs

AUGUST 21, 2023

Ivanti warned customers of a new critical Sentry API authentication bypass vulnerability tracked as CVE-2023-38035. While the issue has a high CVSS score, there is a low risk of exploitation for customers who do not expose port 8443 to the internet.” ” reads the advisory published by the company.

Authentication 81

Authentication Risk Access Government 81

IBM Big Data Hub

MARCH 25, 2024

With content demands expected to grow in the next few years, organizations need to create more content at a faster pace to meet customer expectations and business needs. Will the outputs deliver content that will resonate with their customers? Can they trust the AI will operate in a secure way?

Risk 106

Risk Marketing Customer Experience IT 106

OpenText Information Management

APRIL 22, 2024

Through the OpenText Zero-In Initiative , we have a Zero Footprint focus, working diligently to achieve our sustainability goals as a company, while helping our customers to do the same. By investing in innovative technologies that contribute to a net-zero future, we can help our customers move from pledge to progress.

Cloud 78

Cloud Compliance IT Risk 78

Collibra

DECEMBER 7, 2023

Before Senior Account Executive Lucy Whitty started winning new customers alongside her Collibra team, she won a silver medal in Sailing for Australia at the 2012 Olympics in London. To do that, I work with a team of Collibrians to help both existing customers and new prospects understand how Collibra can add value to their organizations.

Sales 52

Sales Communications Retail Government 52

Thales Cloud Protection & Licensing

DECEMBER 6, 2023

cloud platforms and 97 SaaS applications. Escalating Security Concerns The expanded use of SaaS applications across multiple cloud platforms has led to an increased attack surface, making SaaS apps a prime target for cyberattacks. As the Thales 2023 Cloud Security Study reveals, enterprises now use, on average, 2.3

Cloud 83

Cloud Encryption Security Data Privacy 83

IBM Big Data Hub

NOVEMBER 21, 2023

IBM ® Maximo ® has been a leading enterprise asset management solution in the industry for four decades, helping customers streamline work processes with a centralized platform for managing tasks, inventory, regulatory compliance and reporting capabilities. Azure is Microsoft’s public cloud platform.

Cloud 51

Cloud Analytics IT Compliance 51

Security Affairs

SEPTEMBER 16, 2022

On Monday, September 12, 2022, Akamai mitigated the largest DDoS attack ever that hit one of its European customers. Mpps and appears to originate from the same threat actor behind the previous record that Akamai blocked in July and that hit the same customer. The malicious traffic peaked at 704.8 Pierluigi Paganini.

Security 87

Security IT Information Security 87

Thales Cloud Protection & Licensing

APRIL 29, 2024

It fuels innovation, drives customer loyalty, and underpins successful digital transformation. Business leaders must navigate this constantly evolving regulatory environment to maintain compliance, protect their organizations, and safeguard the trust of their customers. PCI DSS 4.0 In a complementary manner, PCI DSS 4.0

Compliance 62

Compliance Cybersecurity Risk Manufacturing 62

IBM Big Data Hub

JANUARY 18, 2024

Chatbots can help your customers and potential clients find or input information quickly by instantly responding to requests that use audio input, text input or a combination of both, eliminating the need for human intervention or manual research. Gone are the days of prompts like “Press 6 to connect to customer service.”

Sales 96

Sales Artificial Intelligence Communications Marketing 96