IBM Big Data Hub

JANUARY 19, 2024

Staying ahead of key technology trends By now, it’s abundantly clear that technologies like artificial intelligence (AI) and machine learning (ML) will revolutionize how customer-centric organizations interact and deliver value to all stakeholders, especially their customers.

Customer Experience 94

Customer Experience Artificial Intelligence Digital transformation Communications 94

Schneier on Security

JANUARY 26, 2024

Large language models—the technology undergirding modern chatbots—allow users to interact with computers through natural conversation, an innovation that introduces some baggage from human-to-human exchanges. This isn’t new: People projected intelligence and empathy onto the very primitive 1960s chatbot, Eliza.)

Communications 104

Communications Marketing Privacy IT 104

IBM Big Data Hub

JANUARY 18, 2024

The latest artificial intelligence (AI) chatbots , also known as intelligent virtual assistants or virtual agents, not only understand natural conversations thanks to advanced language models but also proactively automate various tasks using conversational AI technology. ” The advantages of chatbots surround us.

Sales 96

Sales Artificial Intelligence Communications Marketing 96

The Last Watchdog

AUGUST 13, 2023

Artificial intelligence has been in commercial use for many decades; Markstedter recounted why this potent iteration of AI is causing so much fuss, just now. Threat intelligence vendor Cybersixgill for instance launched Cybersixgill IQ at Black Hat. Defense-in-depth redux I also spoke just ahead of the conference with Horizon3.ai

Security 233

Security Cloud Artificial Intelligence Cybersecurity 233

Collibra

NOVEMBER 23, 2022

To find, understand, and trust the data within your enterprise, it is essential to have sound data intelligence practices. There are various frameworks that can help you assess your organization’s data intelligence capability/maturity statuses. Data Intelligence Assessment . Conversation during the session.

Analytics 104

Analytics Data science Government Marketing 104

Krebs on Security

FEBRUARY 24, 2023

According to cyber intelligence firm Intel 471 , the user BHProxies also used the handle “ hassan_isabad_subar ” and marketed various software tools, including “Subar’s free email creator” and “Subar’s free proxy scraper.” The account didn’t resume posting on the forum until April 2014.

Passwords 223

Passwords Blockchain Mining Marketing 223

IBM Big Data Hub

APRIL 1, 2024

Generative artificial intelligence (GenAI) can be a powerful tool for driving product innovation, if used in the right ways. Conversational AI solutions can have several product applications that drive revenue and improve customer experience.

Customer Experience 85

Customer Experience Analytics Marketing Sales 85

Collibra

DECEMBER 14, 2022

Its purpose is to provide actionable insights into how users are utilizing the platform, and which information they engage with, helping admins to better understand how their data curation and adoption efforts are going. This is a milestone product evolution in our journey to help organizations achieve success with data intelligence.

Analytics 94

Analytics Access IT Security 94

IBM Big Data Hub

AUGUST 2, 2023

As the prevalence and accessibility of artificial intelligence (AI) continues to grow, it is imperative that virtual agents integrate it into business practices in order to seamlessly support the growing number of end users. IBM helps businesses deliver consistent and intelligent customer care across all channels with Watson Assistant.

Customer Experience 55

Customer Experience Artificial Intelligence Retail Marketing 55

IBM Big Data Hub

AUGUST 2, 2023

AI and HR Conversational AI can be used as a powerful tool to improve HR operations. Over the past several years, artificial intelligence has transformed HR and improved functions for new hires and current employees. Furthermore, conversational AI platforms suggest strategies and solutions to improve employees’ work lives.

Artificial Intelligence 66

Artificial Intelligence Insurance Communications Analytics 66

IBM Big Data Hub

DECEMBER 8, 2023

Outage monitoring platform Downdetector reported an 80% jump in people reporting issues with credit card payments. By implementing a code freeze, you also miss opportunities like optimizing to boost conversion. Time and again, we see IT teams struggle to deal with seasonal spikes in demand and outages.

IT 120

IT Customer Experience Artificial Intelligence Cloud 120

John Battelle's Searchblog

DECEMBER 29, 2022

Let’s start our 2023 predictions off with some thoughts on artificial intelligence. Instead it came from a non-profit artificial intelligence research laboratory called OpenAI. Google: Conversational Search. With ChatGPT , Silicon Valley seems to have gotten a bit of its mojo back. “Oh sh*t, Google’s screwed.”

Artificial Intelligence 64

Artificial Intelligence Marketing IT Access 64

Info Source

MAY 29, 2019

Industry’s First Integrated, AI-Enabled Platform Ecosystem Automates End-To-End Business Operations at Scale. Kofax’s Intelligent Automation platform has driven excitement, and more energy around further adoption and expansion of the program. In addition, our employee mindset is changing as well.

Digital transformation 89

Digital transformation Artificial Intelligence Communications Analytics 89

IBM Big Data Hub

SEPTEMBER 5, 2023

Chatbots explained A chatbot is a conversational tool that seeks to understand customer queries and respond automatically, simulating written or spoken human conversations. Read more about conversational AI What are the different types of chatbot?

Artificial Intelligence 64

Artificial Intelligence e-Delivery Customer Experience IT 64

IBM Big Data Hub

DECEMBER 7, 2023

There is no question that customer service is about to take a massive leap forward, thanks to emerging trends like artificial intelligence (AI). Conversational AI bots Traditional chatbots , while helpful, are somewhat limited by the static scripts on which they are programmed.

Customer Experience 85

Customer Experience Artificial Intelligence Analytics Marketing 85

IBM Big Data Hub

OCTOBER 4, 2023

IBM and Intel have a long history of collaboration on data and AI products, including AI acceleration with IBM Watson NLP Library for Embed with OneAPI, the optimization of IBM Db2 on Intel Xeon platforms, and now, watsonx.data. I’d love for you to join in on the conversation, so please comment and you can watch the new episodes here.

Libraries 107

Libraries Marketing Cloud IT 107

Krebs on Security

JUNE 15, 2021

Department of Justice (DOJ) last week announced the arrest of a 55-year-old Latvian woman who’s alleged to have worked as a programmer for Trickbot , a malware-as-a-service platform responsible for infecting millions of computers and seeding many of those systems with ransomware. It is not clear where her intended destination was.

Ransomware 306

Ransomware Passwords Government Access 306

IBM Big Data Hub

FEBRUARY 12, 2024

By implementing an omnichannel CX strategy, companies can expedite this process through interacting with their customer base in different places like social media apps, streaming platforms, e-commerce sites and more. It is important to understand customer behaviors on various channels.

Customer Experience 77

Customer Experience Artificial Intelligence Marketing Access 77

The Last Watchdog

JANUARY 24, 2022

Artificial intelligence (AI) is woven into the fabric of today’s business world. With collaborative intelligence, AI and humans can enhance each other’s strengths and bolster weaknesses in areas like leadership, teamwork, social skills, speed, scalability, creativity, and quantitative capabilities. Machines assisting humans.

Cybersecurity 225

Cybersecurity Customer Experience Artificial Intelligence Marketing 225

Security Affairs

FEBRUARY 20, 2023

The increasing use of videoconferencing platforms and the various forms of remote work also adopted in the post-emergency covid make interpersonal collaborations increasingly virtual. Social engineering techniques are becoming increasingly sophisticated and are exploiting multiple emerging means, such as deep fakes.

Artificial Intelligence 92

Artificial Intelligence Computer and Electronics Education Phishing 92

Collibra

APRIL 15, 2024

Through interactive demonstrations, he showed us that, in order to realize the level of success that Walt Disney achieved, we need to reframe our conversations from those that start with “no because” to those that begin with “yes and.” He encouraged our data citizens to rethink the impossible and be open to new ideas.

Analytics 111

Analytics Government Cloud IT 111

AIIM

JULY 19, 2019

The evolution from a focus on scan-to-archive to one focusing on scan-to-process is a continuing one, and intelligent capture technologies are tightly connected to this evolution. Free Report: Incorporating Intelligent Capture In Your Digital Transformation Strategy]. There are at least eight – likely many more! Increased accuracy.

Information capture 106

Information capture Digital transformation Paper Archiving 106

IBM Big Data Hub

MARCH 8, 2024

As the ecommerce market grows exponentially, six trends projected to heavily impact the global market are artificial intelligence (AI), augmented reality, live commerce, online-to-offline ecommerce, social commerce and voice assistants. The ecommerce market has grown exponentially over the last decade.

Retail 87

Retail e-Discovery Artificial Intelligence Marketing 87

IBM Big Data Hub

AUGUST 2, 2022

As leaders in conversational AI platforms and contact center as a service, IBM and NICE are working together to make it even simpler to build, deploy and scale AI-powered virtual voice agents within your contact center — without writing a line of code. Powerful virtual voice agents, without coding .

Artificial Intelligence 52

Artificial Intelligence Cloud Customer Experience Analytics 52

Krebs on Security

MAY 22, 2023

Social networks are constantly battling inauthentic bot accounts that send direct messages to users promoting scam cryptocurrency investment platforms. Chaput said that on May 4, 2023, someone unleashed a spam torrent targeting users on these Mastodon communities via “private mentions,” a kind of direct messaging on the platform.

Data science 237

Data science IoT Manufacturing Sales 237

Adapture

JULY 26, 2022

ADAPTURE recognized for solution expertise by leading cybersecurity platform ATLANTA, July 26- ADAPTURE announced that it has been elevated to Platinum status in ExtraHop’s Panorama Partner Program. ExtraHop is the market leader in cloud-native, network intelligence for the enterprise and Platinum is their highest partner accolade.

Marketing 52

Marketing Cloud Education Cybersecurity 52

Adapture

JULY 26, 2022

ADAPTURE recognized for solution expertise by leading cybersecurity platform. ExtraHop is the market leader in cloud-native, network intelligence for the enterprise and Platinum is their highest partner accolade. Their AI-based network intelligence stops advanced threats across cloud, hybrid, and distributed environments.

Marketing 52

Marketing Cloud Education Cybersecurity 52

IBM Big Data Hub

FEBRUARY 12, 2024

Consumer advocacy The rise of social media platforms, chatrooms and message boards gave consumers a voice. They became more willing to express their interests and frustrations with brands, creating a scenario where those organizations needed to monitor conversations and triage responses based on the issue and the influence of the consumer.

Customer Experience 103

Customer Experience Retail Artificial Intelligence Manufacturing 103

IBM Big Data Hub

APRIL 18, 2024

This is the potential of artificial general intelligence (AGI), a hypothetical technology that may be poised to revolutionize nearly every aspect of human life and work. It cannot only pick up a passenger from the airport and navigate unfamiliar roads but also adapt its conversation in real time.

Artificial Intelligence 90

Artificial Intelligence Marketing e-Delivery Manufacturing 90

The Last Watchdog

DECEMBER 7, 2021

In our immediate future are digital platforms capable of doing much more than deploying driverless vehicles or enabling joy rides into space. For a full drill down of our conversation, please give the accompanying podcast a listen. A breakthrough platform. This is very exciting stuff.

Artificial Intelligence 230

Artificial Intelligence Data collection Data Privacy IT 230

Security Affairs

JUNE 8, 2023

The attacks are part of a broader campaign recently detailed in a joint advisory published by US intelligence. Threat actors engage in extensive email correspondence with the victims and use spoofed URLs, websites mimicking legitimate web platforms, and weaponized documents.

Archiving 72

Archiving Risk Phishing Passwords 72

eDiscovery Daily

JANUARY 10, 2024

We’ve captured the top trends for the year based on the conversations we’ve had in recent months with customers and industry experts. Role of AI Will Rise Generative artificial intelligence promises to transform the legal community by enabling more data interrogation during discovery.

Blockchain 73

Blockchain Artificial Intelligence Cloud Compliance 73

AIIM

APRIL 13, 2021

Similarly, some of the video conferencing and collaboration platforms that we knowledge workers are all too familiar with are now using artificial intelligence to recognize participants and their behaviors. The AIIM community has been engaged in the personal data privacy conversation for a while now.

Data Privacy 159

Data Privacy Privacy Artificial Intelligence Personal data 159

IBM Big Data Hub

FEBRUARY 14, 2024

When thinking of artificial intelligence (AI) use cases, the question might be asked: What won’t AI be able to do? But right now, pure AI can be programmed for many tasks that require thought and intelligence , as long as that intelligence can be gathered digitally and used to train an AI system.

Artificial Intelligence 88

Artificial Intelligence Retail Unstructured data Insurance 88