Part 2: OMG! Not another digital transformation article! Is it about the evolution from RIM to Content Services?
ARMA International
SEPTEMBER 22, 2021
This discussion will include methods, tools, and techniques such as using personae and identifying use cases that have high business value, while minimizing project risks. For example, on e-commerce and social media sites, a positive CX will help foster “stickiness” that drives social engagement and sales – or “social commerce.”.
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