Remove B2C Remove Customer Experience Remove Government Remove Manufacturing
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State of the EMEA Information Capture & IDP Market 2022/2023

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For the Capture & IDP Software market in the EMEA region, Infosource predicts an accelerated growth of end customer investments in the next 5 years. AI-based solutions and subscription-based services will lower the barrier to entry for process automation and meet requirements for improved customer experience and employee satisfaction.

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State of the Global Capture & IDP Market

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In 2021 Federal / National Government investments continued to stall based on their focus on compensation for the pandemic. State and Local government investments grew at a moderate pace in 2021, after a peak investment year 2020. The Manufacturing sector recovered strongly in 2021.